As of 23rd March, the government has enforced stricter measures for people to stay at home. This has meant that Roberts Travel Group are operating with essential staff only.
As always, the health and safety of our staff and customers is our priority and it is important that we follow the guidelines set out by the government. Please be patient as the situation is changing daily and we are constantly needing to adapt.
We therefore ask that you direct your enquiries where possible through email, as many of the staff are not able to work normal hours and therefore unavailable to take calls.
For any enquiries regarding cancellations and refunds of holidays or day trips, please be advised that all holidays and day trips up to 30th April will no longer be going ahead as planned. We would like to assure you that all monies paid to us is 100% secure and once restrictions on working have been lifted by the government, our holidays team will be contacting you to discuss your options. Unfortunately at this time we cannot administer any refunds due to the team working from home. Email contact is still available, although this too may be limited. Please email info@robertsholidays.co.uk for any urgent questions you may have.
We will endeavour to contact you as quickly as possible and we thank you for you continued patience and understanding at this extremely unprecedented time.
Our holiday’s team would like to send their best wishes to you all and to keep safe and take care.
For Park and Ride enquiries please start the header with ‘Park & Ride’ and use the email info@robertstravelgroup.co.uk
For School Bus enquiries please email schools@robertstravelgroup.co.uk
We are working hard on providing an exciting range of trips for 2021 and will continue to upload future trips on our website. We thank you for your patience and understanding during this time and hope you and your family keep well and safe.